Most of the current web interfaces are still based on the visual and UX paradigms created in the early days of the internet. User Friendly is an empty term with a lot of those interfaces, loosing the battle against costs and deadlines. The end user is the one who suffers a poorly designed, hard to use and plain ugly interface on a daily basis. Be it a bank system, your webmail, or any other sligthly more complicated thing you spend hours with every day. It’s not the 90’s anymore, time to redesign!
Does it have to stay that way?